1. Provide professional consultation: Provide customers with information consultation on products, prices, technology, industry solutions, etc. at any time, through various channels such as the internet, telephone, letters, and door-to-door visits;

2. Provide sample service: create free samples for customers and mail them;

3. Provide inspection reception: Customers can make appointments to visit the exhibition hall or visit the company site in person for inspection. The company provides professional reception personnel.

1. Conduct on-site inspections of the customer's machine usage site, and assist in the use of rules, design, and production sites based on the actual situation on site. The configuration of water, electricity, gas, etc.

2. Free installation and debugging: After the equipment is delivered to Party A, with the assistance of Party A, Party B is responsible for installing, debugging, and delivering it for use on Party A's site.

3. Training: After the equipment is accepted by Party A, Party B shall provide free training to 2-3 technical operators and maintenance personnel of Party A.

The training content includes:

Common knowledge of machine safety protection, basic principles of machines, and machine construction.

Skills in operating control systems, equipment operation, and precautions.

• Product processing technology.

Skills in daily maintenance of equipment, machine adjustment, and replacement of spare parts.

Product processing safety education.

Installation time: 2 days

Training duration: 3-7 days

Wenzhou Zhengnan Machinery Co., Ltd. provides a one-year warranty and lifetime maintenance for the entire product purchased by Party A< br> During the warranty period, if the equipment malfunctions (excluding human factors and force majeure factors), Party B shall be responsible for repairing it free of charge, and the required replacement parts shall be provided by Party B free of charge, except for accidents caused by user's violation of operation responsibility< br> After the warranty period, reasonable fees will only be charged for repairs based on the actual repair situation< br> Wenzhou Zhengnan Machinery Co., Ltd. conducts annual follow-up visits to all users and provides technical support services at any time.